PT. EIKON Technology Privacy Policy describes the privacy and data protection principles followed by EIKON with regard to the personal information of individuals who visit our network of websites, our customers, including product and other services clients, licensees, and our partners ("covered individuals"). Personal information includes any data by which a person can be identified or located, as well as any data to which EIKON has access in customer or partner systems. These principles are designed to help you understand how we collect and use the personal information you share with us. By using or accessing the EIKON network of web sites, you are accepting the practices described in this Privacy Policy.

This Privacy Policy also describes how EIKON handles customer data and services data to which EIKON may have access as it performs services on behalf of its customers. This Privacy Policy applies to the collection, hosting, storage, processing, transfer, use of, and access to personal information, customer data, and services data concerning covered individuals and EIKON customers except where a written contract with a covered individual defines different requirements.

How Information is Collected and Used

We collect and use your personal information to provide our products and services and to operate and improve our sites and services. These uses may include providing you with more effective customer service; making sites or services easier to use by eliminating the need for you to repeatedly enter the same information; and performing research and analysis aimed at improving our products, services and technologies. We will only use your personal information in ways outlined in this Privacy Policy. Depending on how you use our website and our services, we may collect the following types of information:

  • Accessing our website Every computer with internet capability is given a number that serves as that computer's "Internet Protocol" IP address. When you request a page from any site within the EIKON network, our web servers automatically recognize your IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine traffic in aggregate, investigate misuse of the EIKON network, detect fraud, or cooperate with law enforcement.
  • Information you provide We offer access to some services that are free but that require registration. In this instance, we may ask you to provide personal information (such as your name, email address and an account password). For certain services we may also request credit card or other payment account information that we maintain in encrypted form on secure servers. We may use your personal information to communicate with you. For instance, we may send certain mandatory service communications [such as welcome letters, billing reminders, information on technical service issues, and security announcements. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from us and our affiliates. You may elect to stop receiving any promotional materials by following the directions in the related email. [Personal information that we collect may be stored and processed in the United States or any other country in which we, our affiliates, subsidiaries or service providers maintain facilities. [We abide by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Economic Area.
  • Cookies When you visit the EIKON network of web sites we may send one or more "cookies" to your computer. The third parties whose web sites you may access through our site may also send cookies to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. We use cookies to improve the quality of our service, for in stance, storing your user preferences or log-in information. You can choose whether to accept cookies by changing your browser settings. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept cookies, your experience at our site and other web sites may be diminished and some features may not work as intended.
  • Links We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to determine which sites are being accessed and how often and to improve our services.
Other Sites

This Privacy Policy applies to our services and those of our subsidiaries only. Although we may provide links to internet sites or resources administered by third parties, we do not exercise control over third party sites that include other products or services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Other Requested Information

We may request your name, e-mail address or mailing address for the purposes of conducting a contest, promotion or survey, or providing additional services (for example, subscriptions to e-mail newsletters, announcement lists or information about seminars). When making such a request, we will indicate the purpose of the inquiry. If we use this information in a manner different than the purpose for which it was collected, we will ask for your consent before such other use. We maintain a strict "No-Spam" policy that means that we do not intend to sell, rent, or otherwise give your e-mail address to a third-party without your consent.

Disclosure of Your Information

We will disclose personal information and an IP address when we have your consent or have the good-faith belief that such action is reasonably necessary to:

  • Satisfy any applicable law, regulation, legal process or enforceable governmental request;
  • Protect and defend the rights of the EIKON network of websites and related properties, or visitors to the EIKON network of websites and related properties;
  • Enforce applicable terms of our Terms of Service, including investigation of potential violations thereof;
  • Identify persons who may be committing a fraud or otherwise violating the law; and
  • Cooperate with investigations of purported unlawful activities.

Some of our services may be co-branded and offered in conjunction with another company. If you register for or use such services, both EIKON Systems and the other company may share information collected in conjunction with the co-branded services. If we become involved in the sale of all or part of our stock or assets, we will ensure the confidentiality of any personal information involved in or affected bysuch transaction.

Other UsesEIKON may transfer and access services data globally as required for the purposes specified above. If EIKON hires subcontractors to assist in providing services, their access to services data will be consistent with the terms of your service order and this Privacy Policy. EIKON does not use services data except as stated above or in your order. EIKON may process services data, but does not control your information collection or use practices for services data. If you provide any services data to EIKON, you are responsible for providing any notices and/or obtaining any consents necessary for EIKON to access and use services data as specified in this policy and your order.

Changes to this Policy

Our Privacy Policy may change from time to time. If we do make changes, we will post any policy changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep earlier versions of our Privacy Policy in an archive for your review.

Please send any questions about our Privacy Policy to or mail your questions to:

PT. EIKON Technology

WTC 3, 3rd Floor
Jl Jendral Sudirman Kav 29-31
Jakarta Selatan 12920
Phone: +62 21 5086 1517

Jl. Simpang Darmo Permai Utara No. 33A
Surabaya 60226, Indonesia
Phone: +62 31 7788 8577

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